Tata Motors, India’s largest commercial vehicle manufacturer, has significantly improved the Indian trucking industry by enhancing its service ecosystem and ensuring vehicle uptime, crucial for meeting tight freight delivery timelines. Focused on offering a robust service network, range of value-added services, easy access to genuine spare parts, along with prioritizing driver well-being, the company consistently assures customers of an excellent ownership experience.
Tata Motors has established a comprehensive service network in Assam, with 90 strategically located touchpoints and well-stocked dealerships. Their focus on vehicle smoothness and minimal downtime is crucial for customer success. The company’s highly skilled technicians, continuously trained, are central to their service excellence. Tata Motors provides value-added services like uptime assurance, on-site service, annual maintenance contract, and fleet management solutions to enhance ownership experiences.
Tata Motors, a key player in India’s logistics industry, is dedicated to driver welfare. The company offers comprehensive driver training programs, ensuring drivers are equipped with the latest skills for safe and efficient vehicle operation. Additionally, the company offers programs like ‘Tata Samarth’, focusing on drivers’ health, safety, and well-being, thereby improving their quality of life and the lives of their families. Initiatives like Tata Alert and Tata Kavach offer swift roadside assistance and repairs, while Tata Zippy Assurance ensures timely resolution of service concerns.
